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Contact Information

Corporate Office Address
3601 4th Avenue South
Birmingham, AL 35222

If you have a question about your account, our products and services, or need to report a lost or stolen card, please contact us at the appropriate number listed below.

Find Local Branches & ATMs information here


General Contacts

Administrative Offices
Phone: (205) 591-2228
Fax: (205) 595-8078
Toll Free: (800) 223-2415
Email: administration@alabamacentral.org

Automated Phone Teller (Call-24)
Phone: (205) 591-SAVE (7283)
Toll Free: (800) 7-CALL24 (7-225524)

Ebranch, Bill Pay, Estatements
Phone: (205) 591-2228
Toll Free: (800) 223-2415 Opt. 4
Fax: (205) 595-8079
Email: mbrsvcs@alabamacentral.org

Employment
Email: hr@alabamacentral.org

Member Services Team
Email: mbrsvcs@alabamacentral.org

Loan Information
Phone: (256) 381-9112

Indirect Information
Phone: (256) 381-9112

Life Insurance Claims
Phone: (205) 591-2228
Toll Free: (800) 223-2415 Opt. 4
Fax: (205) 595-8079
Email: mbrsvcs@alabamacentral.org

Credit life / Disability Claims
Phone: (205) 591-2228 Ext. 339
Toll Free: (800) 223-2415 Ext. 339
Fax: (205) 595-8079
Email: collect@alabamacentral.org

Gap Waiver/ Warranty Claims & Collateral Protection
Phone: (205) 591-2228 Ext. 338
Toll Free: (800) 223-2415 Ext. 338
Fax: (205) 595-8079
Email: collect@alabamacentral.org


Emergency Contacts

Lost or Stolen Debit Card
Toll Free: (800) 472-3272

Lost or Stolen Checkbook
Phone: (205) 591-2228
Toll Free: (800) 223-2415 Opt. 4
Fax: (205) 595-8079
Email: mbrsvcs@alabamacentral.org

Phishing Notification
Email: phishing@alabamacentral.org

Lost or Stolen VISA Credit Card
Phone: (800) VISA911 (847-2911)

ID Theft
Phone: (205) 591-2228
Toll Free: (800) 223-2415 Opt. 4
Fax: (205) 595-8079
Email: mbrsvcs@alabamacentral.org


Additional Contacts

FTC - Free Credit Report & Fair and Accurate Credit Trasactions Act of 2003 (FACT ACT)
Webpage: www.ftc.gov

View your VISA Account online (can be viewed on Ebranch for Free)
Webpage: www.ezcardinfo.com

View Your Scorecard Reward Points (Can be viewed on Ebranch for Free) or Catalog
Webpage: www.scorecardrewards.com

Go Direct with SSI (Social Security Income) Direct Deposit
Toll Free: (800) 333-1795 (English)
Toll Free: (800) 333-1792 (Espanol)
Webpage: www.godirect.gov

Liberty/Harland Check Reorder
Webpage: reorder.libertysite.com