IMPORTANT NOTICE:   Alabama Central Credit Union will be introducing a New Online Banking System beginning Monday, April 11, 2016.

to view our tutorials for the upcoming changes.

Online Banking Login



Why Use eStatements?





Contact Information

Corporate Office Address
3601 4th Avenue South
Birmingham, AL 35222

If you have a question about your account, our products and services, or need to report a lost or stolen card, please contact us at the appropriate number listed below.

Find Local Branches & ATMs information here


General Contacts

Administrative Offices
Phone: (205) 591-2228
Fax: (205) 595-8078
Toll Free: (800) 223-2415
Email: administration@alabamacentral.org

Automated Phone Teller (Call-24)
Phone: (205) 591-SAVE (7283)
Toll Free: (800) 7-CALL24 (7-225524)

Ebranch, Bill Pay, Estatements
Phone: (205) 591-2228
Toll Free: (800) 223-2415 Opt. 4
Fax: (205) 595-8079
Email: mbrsvcs@alabamacentral.org

Employment
Email: hr@alabamacentral.org

Member Services Team
Email: mbrsvcs@alabamacentral.org

Loan Information
Phone: (256) 381-9112

Indirect Information
Phone: (256) 381-9112

Life Insurance Claims
Phone: (205) 591-2228
Toll Free: (800) 223-2415 Opt. 4
Fax: (205) 595-8079
Email: mbrsvcs@alabamacentral.org

Credit life / Disability Claims
Phone: (205) 591-2228 Ext. 339
Toll Free: (800) 223-2415 Ext. 339
Fax: (205) 595-8079
Email: collect@alabamacentral.org

Gap Waiver/ Warranty Claims & Collateral Protection
Phone: (205) 591-2228 Ext. 338
Toll Free: (800) 223-2415 Ext. 338
Fax: (205) 595-8079
Email: collect@alabamacentral.org


Emergency Contacts

Lost or Stolen Debit Card
Toll Free: (800) 472-3272

Lost or Stolen Checkbook
Phone: (205) 591-2228
Toll Free: (800) 223-2415 Opt. 4
Fax: (205) 595-8079
Email: mbrsvcs@alabamacentral.org

Phishing Notification
Email: phishing@alabamacentral.org

Lost or Stolen VISA Credit Card
Phone: (800) VISA911 (847-2911)

ID Theft
Phone: (205) 591-2228
Toll Free: (800) 223-2415 Opt. 4
Fax: (205) 595-8079
Email: mbrsvcs@alabamacentral.org


Additional Contacts

FTC - Free Credit Report & Fair and Accurate Credit Trasactions Act of 2003 (FACT ACT)
Webpage: www.ftc.gov

View your VISA Account online (can be viewed on Ebranch for Free)
Webpage: www.ezcardinfo.com

View Your Scorecard Reward Points (Can be viewed on Ebranch for Free) or Catalog
Webpage: www.scorecardrewards.com

Go Direct with SSI (Social Security Income) Direct Deposit
Toll Free: (800) 333-1795 (English)
Toll Free: (800) 333-1792 (Espanol)
Webpage: www.godirect.gov

Liberty/Harland Check Reorder
Webpage: reorder.libertysite.com